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Order Questions:
12 Articles
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When will my order be shipped?
How do I find out more information on th...
How do I know that my order has been shi...
How do I track my order?
How Can I access My Order History?
Returns, Exchanges, Refunds:
4 Articles
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My order doesn’t fit—how do I exchange i...
I am not happy with my order—how do I ge...
How do I return an item?
Non-returnable items
Shipping Questions:
7 Articles
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When will my order be shipped?
What does the ‘Estimated Ship Date’ belo...
I entered the wrong shipping address—how...
How do I change my shipping address?
Can my shipping be expedited?
Payment Questions:
4 Articles
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My card declined but I was charged.
My card was canceled and I still have pe...
Do you offer gift cards?
Where do I enter my promo code?
Featured Deals:
4 Articles
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How can I be featured on Jane.com?
What time to deals go live?
How long does a deal run?
The deal I wanted is now sold out, what ...
Contact:
3 Articles
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How do I contact Customer Support?
Where do I find the seller’s contact inf...
I am no longer receiving my daily deal u...
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